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Client Access Portal™
Facilitate clear and easy communication with your clients, by providing them with
their own secure webportal to submit tickets and requests, review work statuses
and much more. You determine the information you want to share!Learn More |
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Taskfire®
Taskfire is a powerful add-on to the Autotask Client Access Portal providing a fully-hosted
Service Desk software-as-a-service that is provisioned, managed and billed by you
for clients with internal IT resources. But, what makes Taskfire truly unique is
the direct integration with your own Autotask service desk, giving you unparalleled
opportunities to share tickets and workflows with your clients. That's why we call
it the world's first hosted "Co-Managed Service Desk."Learn More |
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Contact Group Manager
Put the power of personalized, HTML e-mail marketing in your hands with the Contact Group
Manager. Create an
unlimited number of “Groups” within the Autotask CRM, then assign your contacts to one or more
groups. Even bulk import prospects right into your groups. Bulk send personalized HTML e-mails
to the groups right from inside of Autotask, bulk assign follow-up to-dos, and/or add a specific
note to every contact in the group... all at once. A great time saver!
Learn More |
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Subcontractor Portal
You can assign your service tickets to literally any subcontractor or partner, even
if they don’t use Autotask, using the universal Subcontractor Portal. Your partners
will have access to the tickets you assign to them, and as they work the tickets,
your system is updated automatically and in real-time! Create your own private network
of subcontractors right inside of Autotask, and manage them the same way you manage
your internal resources.Learn More |
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Autotask LiveMobile™
With Autotask LiveMobile and your iPhone®, iPad®, Android™ or other web-enabled mobile device you are always connected to your business, wherever you go, in real time. See every account and contact, view the details of each ticket included on every service call, log time against tasks and tickets, enter notes, close tickets and even get digital client sign-off for the work you performed! All in the palm of your hand and all without having to log in or synch up to a remote computer.
Free, Read-Only Access with LiveMobile for iPhone, iPad and Android devices!* Learn More |
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Two-Factor Authentication
If you are concerned about the security protocols surrounding access to your Autotask log-in credentials, Autotask Corporation offers an new, optional higher log-in security option through AuthAnvil two-factor authentication (2FA) by Scorpion Software. Autotask is the first professional services automation (PSA) solution for the IT services industry to offer this extra level of log-in security for service providers who are storing sensitive data within Autotask.Learn More |
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Autotask Pro SMB Edition™
The SMB Edition for Autotask Pro is designed to get you started fast on the road to more efficient operations serving the Small to Medium Business market.
Learn More
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