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Autotask is a subscription-based service, with a low monthly fee that includes free instant upgrades and product improvements as well as free unlimited web-based technical support.
In addition, all Autotask customers are entitled to two hours per month of support by phone. Historically, this level of support has been more than adequate to cover standard usage of our product
Should you need additional support, customized training, or additional product configuration, our professional services team is available to provide price quotes. The Autotask product also includes a built-in, comprehensive, easy-to-use knowledge base which includes the answers to all of the most common questions or usage issues raised by our customers over the years.
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