Client Access Portal™
Facilitate clear and easy communication with your clients, by providing them with their own secure webportal to submit tickets and requests, review work statuses and much more. You determine the information you want to share!
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Taskfire®
Taskfire is a powerful add-on to the Autotask Client Access Portal providing a fully-hosted Service Desk software-as-a-service that is provisioned, managed and billed by you for clients with internal IT resources. But, what makes Taskfire truly unique is the direct integration with your own Autotask service desk, giving you unparalleled opportunities to share tickets and workflows with your clients. That's why we call it the world's first hosted "Co-Managed Service Desk."
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Autotask LiveMobile™
Now your entire organization can take Autotask into the field, in the car, on the train, and anywhere you go. No more logging on to remote computers or asking clients for permission to use their systems to get your work done! Access specific Autotask functionality right from your mobile device!
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Two-Factor Authentication
If you are concerned about your security protocols surrounding access to your Autotask log-in credentials, Autotask Corporation offers an optional higher log-in security option: Two-Factor Authentication (2FA). Autotask is the first professional services automation (PSA) solution for the IT services industry to offer this extra level of log-in security for service providers who are storing sensitive data within Autotask.
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Autotask Go! SMB Edition™ and Autotask Pro SMB Edition™
The SMB Editions for Autotask Go! and Autotask Pro are designed to get you started fast on the road to more efficient operations serving the Small to Medium Business market. They are available without charge to solution providers who are listed on the Microsoft SBSC partner directory on the Microsoft web site, and for a nominal fee to non-members.
Click here for more information on Autotask Go! SMB Edition™ and Autotask Pro SMB Edition™.