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27 June 2007
Kaseya Launches Technology Alliance Program to Better Serve Customers, Partners
Autotask among first alliance members
ALBANY, NY USA - Kaseya, a global provider of Managed Service Automation (MSA) software for IT solution providers and corporate IT organizations, today announced it has launched a technology alliance program to improve customer service and support by collaborating with IT service companies and improving software integration. Autotask is among the first three companies to join the alliance.
The program provides a comprehensive development environment, technical support and support for sales and marketing, including reciprocal communications with customers, joint case studies and more. An API will be added later in the year to ease integrations and collaboration.
"The Kaseya Alliance Program promises to instill customers' confidence that their vendors are working together to ensure the best possible service and support," said Dan Shapero, senior vice president of marketing for Kaseya. "Participation in this alliance program validates Kaseya's and alliance members' commitment to put the customer first."
Autotask, a professional service automation (PSA) tool, is among the first menbers of the alliance. Kaseya already has global common customers with Autotask and this alliance provides the opportunity for common customers to leverage their technology investments.
"Having worked with both Kaseya and Autotask, we were thrilled to hear about this alliance," said Tom Beckman, client network operations manager for Infinity Business Systems. "In this world of hosted environments, developing meaningful internal reporting between dissimilar systems can be difficult. Alliances like this show promise in helping small- to medium-sized businesses develop real business intelligence in their critical data stores."
About Kaseya
Kaseya is a global provider of Managed Service Automation (MSA) software for IT solution providers and corporate IT organizations that benefit from deploying Kaseya's systems management capabilities. Kaseya allows businesses to proactively manage distributed IT infrastructure easily and efficiently with one integrated Web-based platform. Kaseya's technology has been deployed on over 1 million machines in more than 25 countries around the world.
About Autotask Corporation
Autotask is the leading IT services business platform allowing IT solution providers to run their businesses more easily and profitably. Accessible via any PC, at any time, without downloads, Autotask is a hosted software solution that helps IT professionals manage and automate the key operations for their business. It integrates service desk, time and expense tracking, project management, contract management, as well as sales, billing, and reporting; plus it integrates seamlessly with MS Outlook, QuickBooks, and Remote Monitoring & Management (RMM) applications. Autotask is the 2007 CODiE Award winner for the Best Professional Services Solution (IT Services) and was a finalist in e-Week's 2006 Channel Product of the Year in Software as a Service (SaaS) category. For more information on Autotask, visit www.autotask.co.uk or call +44 (0) 203 00 63147.
For further information, please contact:
Megan Schanstra
Autotask
+44 (0) 203 00 63147
marketing@autotask.com
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