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12 May 2009 - MSPmentor
Autotask: Salesforce.com Meets Facebook?
During a quick phone chat Monday, Autotask CMO Bob Vogel caught my ear with the following statement: Autotask thinks of itself as the Salesforce.com and Facebook of managed services and IT services automation. It's a lofty statement. And I realize Autotask faces intense competition. But Vogel's statement got me thinking. Here's why.
12 April 2009 - Microscope
For Companies Looking to Save Time and Money While Keeping on Top of Business, Autotask's Hosted Product will Fit the Bill
One of the clearest trends to have emerged from the downturn is the determination of companies to use IT to gain cost savings and improve business processes.
01 April 2009 - CRN, ChannelWeb
Slideshow - Autotask CommunITy Live! Conference
Autotask held its first user conference in Nashville, TN this week.
April 2009 - MSPmentor
Vodcast - Autotask CEO, Bob Godgart
Autotask CEO, Bob Godgart, provides a healthy reminder that some managed service providers are cutting staff during the recession but also delivers some optimistic messages - including a new strategy to eliminate the wall between MSPs and corporate IT. Take a look.
30 March 2009 - CRN, ChannelWeb
Autotask Intros Enhanced Service Ticket, Help Desk Features
Autotask has released a new hosted universal service ticket sharing system as well as a new co-managed service desk platform, called Taskfire, that networks internal and external IT resources.
29 March 2009 - Business Solutions
Inside Autotask Community Live
With Van Halen blasting through the packed room, Autotask CEO Bob Godgart took the main stage, challenging partners to innovate and embrace change in order to not only survive the recession, but grow into a stronger model overall. He also let partners know that the company is here to stay - growth in 2009 is anticipated to top 30%, all based on the same recurring revenue model Godgart evangelizes to Autotask partners.
25 March 2009 - MSPmentor
Autotask Conference Preview: Community, Collaboration
Using Autotask's online community, managed service providers in the US and Europe are already coordinating IT service engagements with one another. That is part of a larger outsourcing management trend that Autotask wants to accelerate - on a global scale.
January 2009 - Business Solutions
Managing Converging Technology Madness
Expanding your line card from a single core technology to converging technologies can be scary. For Autotask customer IPLogic, a systems integrator selling everything from IP telephony to storage and managed services, taking the plunge has proven a wise choice. Last year, the company saw its revenue increase 28%. Maintaining that growth depends on a solid methodology that allows IPLogic to efficiently manage its projects, its people, and its customers' experience.
December 2008 - Business Solutions
Offer Managed Services for Core Needs
MSPs can weather 2009 by focusing on service support at the basic levels and offering fixed-cost solutions.
November 28, 2008 - eChannel Line
Autotask Tool Monitors Internal Service Levels
This article discusses the challenge that solution providers face when end customers expect a certain level of service. Autotask provides solution providers with a tool that helps alleviate this challenge with their Service Level Management Module.
18 November 2008 - MSP Mentor
Professional Services Automation: Autotask Upgrades Autotask Pro and Autotask Go!
Autotask announces the release of its Service Level Management module for Autotask Pro and Autotask Go! This article discusses the benefits and business drivers the modules provides to its users.
16 October 2008 - eWeek Channel Insider
Autotask bundles services with business automation software
Helping IT service providers build a stronger and more profitable business model, Autotask Corporation is announcing the release of Autotask ProPlus, a new IT Business Optimization solution that combines Autotask's award-winning professional services automation software with advanced implementation and IT business consulting services.
20 August 2008 - MSP Mentor
Meet the Most Successful SaaS Companies Wall Street Doesn?t Know
This particular blog discusses successful SaaS (Software as a Service) providers and how they should position themselves to be better noticed by Wall Street. It then goes on to mention how SaaS can drive MSP dollars.
19 August 2008 - MSP Mentor
Autotask Integrates With OnForce Marketplace
Autotask and OnForce have integrated their online platforms, allowing managed service providers and solutions providers to more easily outsource IT projects to one another.
11 July 2008 - SMB IT Pros Blog, Guest Post – Bob Godgart, Autotask Corp. CMO
The Coming Commoditization of Managed Services
95% of our customers now say that at least 10% of their revenue is coming from a recurring managed IT services. Over a third say they derive half of their revenue through Managed Services.
July 2008 - Business Solutions
Find New Markets For VoIP
Autotask customer Advanced Microcomputing Concepts is profiled for triple-digit growth. AMC opened its doors in 2002,and has experienced 100% revenue growth for the past two years.
July 2008 - Business Solutions, OpEd
Be an Original: Collaborate and Avoid Commoditization
VARs and MSPs need to re-think what their real ‘value-add’ is in the delivery of these services. And the answer is the unique knowledge of their clients’ business needs, and the unique relationship they have established as trusted technology advisors.
30 June 2008 - eWeek Channel Insider
No Sign of Letup for MSP Platform Round Robin
Providers continue trying different vendors' platforms in their quest to find just the right one.
19 June 2008 - eWeek
Managed Services, the Open Source Way
In a perfect world, managed services providers (MSPs) would do the brunt of their work remotely. Site visits would be limited to physical equipment installations and how-you-doing sessions with customers.
13 June 2008 - CRN
Managed Service Providers Say, 'Show Me The Green'
More managed service providers are seeing green in green. They're selling IT services that are environmentally friendly, helping customers save money and reduce their proverbial carbon footprint.
12 June 2008 - eWeek Channel Insider
Social Networking for Business, Too?
MaintenanceNet is the latest to launch a social networking site, but how much business is actually being done through these Web 2.0 forums?
27 May 2008 - eChannelLine
Autotask offers Microsoft small business providers pre-configured databases
Autotask's initiative to offer this to the SBSC will provide partners with leverage in the marketplace. One of the biggest challenges SBSC partners face -- most are only one to three-person operations -- they don't have a lot of cash to invest in something internal.
12 May 2008 - Foundations of Technology
The Right Tool For The Job
I have to say the hardest part was finding something that fit my needs without being overly complicated. So many of the solutions I investigated were either feature limited, or overly complicated for what I needed in my business. I’ve been very happy with the solution in Autotask, and am grateful on a daily basis for having a robust solution at my back.
18 April 2008 - IT Europa
Autotask in Europe to Remove Hodge-Podge
“There is a critical need to move IT service companies from a hodge-podge of home-grown management tools, to a purpose-built solution. We’re very gratified by the response to the opening of the London office.”
18 April 2008 - eMediaWire
CompTIA Announces Finalists for Software CEO Innovation Awards
Autotask nominated for Most Innovative Vertical Industry Software.
9 April 2008 - CRN UK
Autotask hails EMEA success
Autotask, which has launched a range of web services to help outsourcing companies keep a tighter reign on the levels of service they offer.
21 March 2008 - eWeek Strategic Partner
ROI: Now It's for Real
Moving the ROI conversation from best-case hopes to real-world expectations can be hard work, but solution providers and distributors say it's possible with help from customers.
8 February 2008 - Business Solutions Magazine
Software Integration Project Leads to Managed Services Success
By installing a set of integrated software applications, this MSP (managed services provider) is avoiding customer invoicing conflicts concerning services delivered.
23 January 2008 - MSPmentor.net
Small VARs Embrace Autotask Go!
For this particular blog entry, I'm zeroing in on Autotask Go!, an entry-level platform that allows small VARs to get started with professional services automation.
18 January 2008 - eWeek Channel Insider
Autotask Gets VARs Talking
An online forum for users of a software application is nothing new, but what gives Autotask bragging rights about its forum is integration with the vendor's software and the ability to respond promptly to requests.
November 2007 - Business Solutions
Are You Ready To Sell Managed Services?
Experts say now is the time for VARs of all types to capitalize on managed services opportunities.
2 October 2007 - Project Management Planet
Five Tips for Evaluating PSA Software
Professional services automation (PSA) software is helping companies realize faster revenue recognition.
29 August 2007 - BMP in Action
Autotask: An Example of IT-Centric Process Management for IT-Centric Business Benefits!
17 August 2007 - TechIQ Magazine
90 Days to Managed Services
3 July 2007 - TechIQ Magazine
Automate Your Way to Profits
12 June 2007 - TechIQ Magazine
Autotask Keeps It Real
21 March 2007 - TechIQ Magazine
Leverage Managed Services In YourBusiness and Increase Billable Hours By 15 Percent or More
21 March 2007 - BusinessSolutions
Get Control Of Your Managed Services
A VAR attributes a projected 100% increase in sales revenue this year to creating customer help desk policies and using a Web-based PSA solution.
5 February 2007 - Tech IQ Magazine
Autotask Goes Globetrotting
Autotask is seeking to export its managed services expertise to English-speaking VARs abroad
19 December 2006 - Channel Web
Autotask Improves LPI, N-able Integration
Autotask has improved the way its professional services automation (PSA) product interacts with two popular managed services platforms...
13December 2006 - Tech IQ Magazine
The Next Big Managed Service Provider?
The VAR Guy wonders: Is Autotask the next Salesforce.com?
17 October 2006 - eWeek Channel Insider
Autotask Stays Relevant with Monthly SAAS Updates
Autotask keeps users engaged with its product and on the edge of their seats by pushing out monthly updates of its software...
16 October 2006 - eWeek Channel Insider
SilverBack Initiative Aims for More Interoperability
3 August 2006 - Tech IQ Magazine
Finding New Partners At Breakaway
More than 1,000 attendees are here in Orlando attending CompTIA's annual Breakaway conference
Summer 2006 - Tech IQ Magazine
Marching Toward Managed Services
Transforming Your Business Into an MSP Requires Extensive Preparation, Training...and Lots of Patience
22 May 2006 - VoIP & Gadgets Blog
Autotask integrates web and VOIP
Instant Access at Your Fingertips
28 March 2006 - CRN
Autotask Bolsters Managed Services Reporting
Does more reporting flexibility & improved data mining capabilities sound good to you?
27 March 2006 - BusinessWeek - Software Solutions 2006
Time to Outsource Your IT Infrastructure?
6 January 2006 - CRN
Autotask Spurs VARs' IT Revenue
Company launches services management software
19 December 2005 - CRN
Autotask Forms MSP Consulting Service
Vital Information for Vars and Technology Integrators
22 November 2005 - The Channel Insider
Vars Find Strength in Numbers
3 May 2005 - VarBusiness
How To Manage Your Cash Flow
Companies Learn the Hard Way that Timing is Everything |
