Autotask’s core philosophy is to remain open. That is why we maintain a world-class application program interface (API) that makes it easy to create seamless integrations with leading accounting, cloud- and managed-services tools you use to work with your clients. From the initial capture of system alerts through ticket resolution and billing.
- Instantly capture and prioritize every alert in your Autotask system
- Automatically apply workflow, notification and escalation policies to every ticket
- Respond more swiftly and efficiently
- Track profitability on managed services more easily
- Supports automated device discovery and work history
- Integrations with more than 100 leading vendors and solutions