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Archived Webinars
| 5 May 2009 |
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Transitioning from Break/Fix to Managed Services
How do you move your business - and your clients - from the hit-or-miss world of break/fix to a reliable, recurring revenue stream? Industry leader and CEO of Charlotte, NC-based Tech Care Team, Inc., Mark Crall will let you in on how he had "the talk" with his customers and successfully moved from break-fix to managed services.
Special Guest - Mark Crall, founder & CEO Tech Care Team, Inc.
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| 28 April 2009 |
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The 12 Secrets of Successful Project Management
Virtually every job you take on is a 'project', and the larger it is, the greater the chance for things to slip, for the scope to creep, and for your profitability to decline. In this recorded webinar Karl Palachuk, CEO of KP Enterprises, and Autotask's SVP of Professional Services, Len DiCostanzo will take you through best practice strategies for keeping your projects on time, under budget, and perfectly documented.
Special Guest - Karl Palachuk, CEO, KPEnterprises Business Consulting, Inc.
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| 16 April 2009 |
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Winning New Business: Back to Basics with Marketing Strategies, Tactics & Sales Opportunity Management
This 'command performance' webinar takes a no-nonsense, "Back to Basics" approach to marketing strategies and tactics. You'll learn to create and correctly use direct and passive marketing tools, and tips to save hundreds on direct-mail marketing costs and win appointments with decision-makers. And, you'll see how to quickly convert your leads to sales through Autotask's Opportunity Management module.
Special Guest - Erick Simpson, VP and CIO for MSP University
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| 12 March 2009 |
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How To Monitor, Manage, and Measure Your IT Service Delivery and Guarantee Your Success
You're in the business of IT Services, but do you have in place the tools to monitor, measure and manage the delivery of those services? If not, the good news is that there are affordable tools that can give you complete control. During this one-hour webinar, you'll not only hear from the experts, you'll also see a live demo of the leading software tool for service level management.
Special Guest - Jerry Koutavas, VP of Business Development, The ASCII Group
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| 26 February 2009 |
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Expanding Your Managed Service Offerings on a Limited Budget: Networking the IT Services Ecosystem
Bob Vogel, Autotask's Chief Marketing Officer, discusses newly developed technologies to facilitate networking, partnerships, collaboration, and outsourcing - and how these strategies can be used to beat the odds in the current economic climate. In addition, Amy Luby, president of MSPSN, discusses the overall Master MSP business model and the many advantages it presents to service providers of all sizes.
Special Guest - Amy Luby, President, MSPSN
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| 20 January 2009 |
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How to Demonstrate Your IT Service Business' Value in a Tight Economy: Land New Clients and Sell More To Existing Customers
Matt Makowicz of Ambition Mission and Steve Noel of Autotask will deliver best practices and simple steps for developing an effective sales plan for your business in a tight economy.
Special Guest - Matt Makowicz, Principal, Ambition Mission
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| 9 December 2008 |
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Perfecting Project Management in Your IT Services Business
Len DiCostanzo, SVP of Professional Services at Autotask and Karl Palachuk, CEO of KPEnterprises Business Consulting deliver an in-depth discussion on project management, best practices and the simple steps to developing an effective plan for your individual business.
Special Guest - Karl Palachuk, CEO, KPEnterprises Business Consulting, Inc.
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| 13 November 2008 |
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How to Use Service Level Management To Grow Your Business
Len DiCostanzo, SVP of Professional Services at Autotask, deliver an in-depth discussion of Service Level Management programs and best practices, and steps for developing an effective plan for your individual business.
Special Guest - Harry Brelsford, CEO, SMB Nation
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| 19 September 2008 |
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Managed Services, The Next Generation: Experience the New Integration between
itControl Suite and Autotask
Looking for the tools that can increase your managed services business revenue, profitability, and customer support? If so, please join Autotask and itControl Solutions for a special webinar.
Special Guests - Daniel Zborovski, Chief Technology Officer, itControl Solutions, Inc.
Ted Roller, VP of Business Development NA, itControl Solutions, Inc.
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| 22 July 2008 |
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Autotask just got even Better, See how
The #1 web-based solution that ITservice providers use to run their businesses just got EVEN BETTER. If you haven't seen a demonstration of Autotask lately or are just checking us out for the first time, you don't want to miss this webinar.
Special Guests - Bob Godgart, CEO, Autotask
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| 16 July 2008 |
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Automate, Outsource and Improve Your IT Services Business: Reduce overhead, improve response time, and scale your business at the same time!
How do I grow my technology or geographic reach effectively without adding personnel? Or...How can I improve my customer service levels without additional overhead? Join Autotask and OnForce for answers to these questions and a discussion on automation and outsource management.
Special Guests - Don Anderson, Training & Knowledge Manager, Onforce
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| 29 May 2008 |
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Build and Grow Your Managed Services Business: Automate with Autotask and Level Platforms
Do you know everything you need to about managed services and automating your business processes? If not, join Level Platforms and Autotask on this recorded webinar. Learn how to build a recurring revenue model and reduce your operational costs by gaining operational efficiencies, in addition to seeing a technical demonstration of how Managed Workplace and the Autotask solutions integrate to provide greater automation of managed services businesses.
Special Guest - Lance Reynolds, Partnership Manager, Level Platforms
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| 15 May 2008 |
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Run with the Big Dogs! Automate your IT services portfolio with HoundDog and Autotask
Join Doug Wilson, Top Dog of HoundDog Technology, and Brian Sherman, Director of Business Development, Autotask for an informative webinar that will provide best practices on proactively monitoring and managing your customers IT systems, and automating many of the business processes as well - without incurring the costs involved with complicated, expensive solutions.
Special Guests - Doug Wilson, Top Dog, HoundDog
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| 15 November 2007 |
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Top 10 Best Practices for Improving Profitability - Case Studies in MSP Integration
CEO Bob Godgart will share his vision for the future of the MSP ecosystem and discuss the increasing role of partnerships and integration in the evolving IT services delivery chain.
Special Guests - Mark Crall, CEO Tech Care Team
Andy Harper, CIO Gaeltec |
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| 13 November 2007 |
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IT Efficiency and Profitability with Reflexion and Autotask
Learn how Autotask and Reflexion opens the door to more efficient operation, greater profitability, and increased sales opportunities.
Special Guest - Scott Barlow, VP, Sales and Product Management, Reflexion |
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| 6 November 2007 |
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An Enriching combination: NetEnrich and Autotask
The integration between Autotask and NetEnrich's Virtual Private Management Gateway provides a unique and compelling way for Autotask customers to leverage the power of Autotask's system and NetEnrich's NOC services.
Special Guest - Prakash Chaudhari, Director Business Development, NetEnrich |
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| 14 August 2007 |
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Automate for Success: Preparing For The New IT Services EcoSystem
MSP 2.0 - Automating for Success in the New Service Delivery Chain
Autotask CEO Bob Godgart will share his vision for the future of the MSP ecosystem. |
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| 22 March 2007 |
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TOP 10 Best Practices for Improving Profitability and Service
Learn how thousands of solution providers are getting more work done and increasing profits without adding staff. |
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| 13 March 2007 |
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Autotask & Level Platforms - an Integrated Solution Saves Time and Money!
If you are looking for practical and actionable advice about how to dramatically boost your service and support revenues, join this web seminar brought to you by Autotask, the leader in Web-based IT Services Management Software.
Special Guests - Level Platforms |
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| 18 January 2007 |
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Making More Money with Managed Services
Autotask customer Red Square Systems CEO Ian James joins Autotask and special guest SilverBack to provide practical and actionable advice to make more money with Managed Services. With an integrated solution from Autotask Corporation and SilverBack Technologies, you can quickly increase revenue and profits. This presentation introduces both products, details of the integration itself, how it works, and how you can make your business more productive. |
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