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  Automate for Success: Preparing For The New IT Services EcoSystem
MSP 2.0 - Automating for Success in the New Service Delivery Chain
During this compelling webinar, Autotask CEO Bob Godgart will share his vision for the future of the MSP ecosystem that was recently delivered at CompTIA breakaway, and highlighted in The VAR Guy's recent blog post.

Godgart will discuss the increasing role of partnerships and integration in the evolving IT services delivery chain, and provide a glimpse into the future requirements of "MSP 2.0," Godgart's term for next-generation Managed Service Providers."

The presentation change focus from "the future" to the "now" and include lessons learned from helping to automate the business processes of thousands of IT service providers. The session will explore the entire services lifecycle and show you how to weed out inefficiencies and use best practices to operate more profitably.

Learn the Top 10 business processes to organize your people, processes and projects; automate workflow; and ultimately improve profitability. You will learn how to:
  • Improve customer service
  • Increase productivity
  • Streamline workflow
  • Cut waste out of processes
  • Capture billable hours
  • Bill faster and more accurately
Original air date: August 14, 2007
Running time: approximately 56 minutes
File Size: 6.6 MB

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