Autotask Total ROI

Technician Rates, Costs & Utilization Revenue From Recaptured Billable Hours Savings From Service Call Consolidation, First-Time Fix, Etc. Savings From Operational And Administrative Efficiencies Revenue From New Sales Opportunities Value Of Investment 1st Year Return On Investment

Number of Technical Professionals
Average Salary
Overhead/Burden Rate
Average Annual Billable Hours
Average Billable Rate
Current Average Utilization Rates

Your Company Today

Average Burdened Salary

Average Available
Hours/Month/Technican

Average Billable
Hours/Month/Technican

Average Hourly
Burdened Rate/Technician

Average Monthly
Top-Line Billing

Average % Billable Hours
Recovered/Month/Technician

Total Billable Hours Recovered/Month

Billed Revenue from Recovered Hours/Month

Gross Margin/Profit from Recovered Hours/Month

Average # Tickets, Truck Rolls & Calls Saved/Technician/Week
Average Call Time + Travel Time Per Technician

Total Hours
Saved/Technician/Month

Total Hours Saved by All Technicians/Month

Billed Value of Hours Saved/Month

Average % Time Saved by Admin Personnel/Month
Average % Time Saved by Technicians

Total Hours Saved by Admin Personnel/Month

Billable Value of Hours Saved by Admin Personnel/Month

Total Hours Saved/Technician/Month

Total Hours Saved by All Technicians/Month

Billable Value of Hours Saved by All Technicians/Month

Projects or Hourly Work
Average Size of a New Contract or Project in Hours/Month
Number of New Contracts Secured/Month
Managed Services
Additional Costs per Contract
Number of New Contracts Secured/Month
Average Price of New Contracts

Total Billable Hours from New Contracts/Month

Billable Revenue from New Project or Hourly Contracts/Month

Gross Margin/Profit from New Project or Hourly Contracts/Month

Billable Revenue from New Managed Services Contracts/Month

Gross Margin/Profit from New Managed Services Contracts/Month

1^st Year Impact

Time

Billed Value
Recovered Billable Hours
Saved Ticket Time
Operational Efficiencies
New Sales
—
New Managed Service Dollars
Totals

1^st Year Value & ROI
Upfront Investment for Implementation
Monthly Investment for 1 Year
1st Year Total Investment
Top Line Value
Bottom Line Contribution
Months to Payback
1st Year ROI
Net Increase in Utilization

Revenue

Before Autotask

After Autotask

Bottom Line Contribution

Current Ave. Margin from Hourly Billing/Year

Bottom-Line Change in Net Billable Profit

Increased Utilization

Current Utlization

Improved Utilization

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Summary

Value & ROI